Page 6 out of 7 Pages

• How do I update my device over WiFi or 3G/4G?
    
• Why can't I find or can't install some apps on Google Play™?
    
• Why do I have apps showing in another language in the Google Play™ store?
    
• I picked up the wrong language for the system during the startup wizard, how can I get the device in my language?
    
• What can I do if an app freezes or doesn't work like it should?
    
• The time on my device isn't right, how do I set it?
    
• Why it my tablet still vibrating when I press a key when I already turned off the option?
    
• Why I can't connect to Internet?
    
• Why can't I get my device to connect over Bluetooth®?
    
• How do I unlock my SIM card after 3 failed unlock attempts?
    
• Why don't I have a 4G connection when my network is correctly set up ?
    
• I have dead pixels on my screen. Is it covered by the guarantee?
    
• What can I do when my charger isn't working?
    
• The battery on my device doesn't last, what can I do to make it last longer?
    
• Why doesn't my screen rotate as I am turning my device to landscape ?
    
• Why do I get issues when playing certain image, video and/or audio files?
    
• No Sound is coming out of my phone speakers or my headphones, what should I do?
    
• Why can't I see information about my movies & TVshows?
    
• Why doesn't the person I'm calling hear me when my headset is plugged in?
    
• I've forgotten my unlock code and can't unlock my device anymore, what should I do?
    

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